Please read all the terms & conditions carefully before using this website. By using this website you represent and warrant that:
a. You are 18 years of age or older and that your use of the Website and / or Services shall not violate any applicable law or regulation.
b. All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.
c. Your membership is solely for your personal and non-commercial use. Any use of this Website or its content other than for personal purposes is prohibited.
d. Your personal and non-commercial use of this Website shall be subjected to the following restriction (i) you may not modify any content of the Website, including but not limited to, any public display, description, performance, sale, rental, pricing of the product; (ii) you may not decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content
e. You will not (a) use any product or service available on the Website and / Services for commercial purposes of any kind, or (b) advertise or sell any products, services or otherwise (whether or not for profit), or solicit others (including, without limitation, solicitations for contributions or donations) or use any public forum for commercial purposes of any kind, or (c) use the Website and / or Services in any way that is unlawful, or harms Kundan or any other person or entity, as determined in the Kundan's sole discretion
f. You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the Website and / or Services or any connected network, or otherwise interfere with any person or entity's use or enjoyment of the Website and / or Services
g. You will not engage in any form of antisocial, disrupting, or destructive acts, including "flaming," "spamming," "flooding," "trolling," "phishing" and "griefing" as those terms are commonly understood and used on the Internet.
h. You will not delete or modify any content of the Website and / or Services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify.
j. All information, content and material contained in the Website and / or Services are Kundan' copyrighted property. All trademarks, services marks, trade names, and trade dress are proprietary to Kundan. No information, content or material from the Website and / or Services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the Kundan 's express written permission
Gold Weight Variance
The gold weight mentioned on the website for coins & minting products may vary upon manufacture of the product. In case, of major difference in the weight of gold & silver products company will either refund such difference amount or will replace the product as ordered by customer.
Only transit insurance shall be provided by Kundan and it shall be valid only upto the time of acceptance of delivery
All mints & coins are individually certified Certified by NABL, Government of India
Buy Back Policy
Kundan provide BUY BACK at the existing rate of gold at deduction of 1% tax. In all cases, the current market value will be determined by Kundan.
Delivery & Shipping Policy
We offer FREE shipping on every order only within India. Your order will be shipped to you fully insured & we will deliver it within 5-6 working days after receiving the payment. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.
If in any case the shipment is tampered, the customer can contact us on 9711000416 in front of the delivery boy before accepting the shipment.
Cancellation & Refund Policy
(a) Cancellation Policy
In case of cancellation of order customers are liable to cancel the order within 8 hours from the placing of order and refund can be claimed with 7-8 working days.
Due to cancellation of product Kundan is liable to refund the amount within 7-15 working days.
(b) Refund Policy
Any refunds due by Kundan to the Member for non-availability of gold and silver or selection of alternate product shall be made in the following manner:
• Credit card: The credit card account of the Member will be re-credited with the refund amount by Kundan. The refund amount will be credited to the Member's account within the time span stipulated by the bank which has issued the credit card; or
• Cheque or wire transfer: The refund amount shall be deposited into the bank account of the Member by Kundan within seven (7) business days after the receipt of request for refund by the Member; or
• Cash or demand draft: If the Member has made an over the counter purchase by paying cash or demand draft, Kundan shall pay the refund amount to the Member through cash or demand draft within seven (7) business days after the receipt of the payment by Kundan.