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Return Policy

We take great pride in our reputation for quality and excellent value but in case you are unhappy with the merchandise, we offer a flexible and easy return policy

7 Days Replacement Guarantee
All products, sold by Kundan can be returned within 7 days from receipt of the item(s). Let us know of any damages or defects within 7 days of the delivery and we will send you a replacement at no extra cost.

You are liable to get a replacement in case:

  • 1. We have shipped a wrong product.
  • 2. There is a manufacturing defect.
  • 3. Goods are damaged in transit.

All you need to do is to inform us within 7 days of receiving the parcel by writing in to us at e-com@kundanrefinery.com and sending us the image of the concerned product. You will get instructions from us for the return of the product.

Conditions for return:

  • 1. All items must have the original security tag and label and must be returned in the same condition as delivered by the Company.
  • 2. Any item returned showing signs of wear or tear, altered, resized (by anyone / entity other than the Company) or damaged in any other manner shall not be accepted for return.

All requests for return of product have to be placed within 7 days from the date of delivery. No return requests will be processed after 7 days from receipt of item(s).