Return Policy

Return Policy:-

We take great pride in our reputation for quality and excellent value but in case you are unhappy with the merchandise, we offer a flexible and easy return policy

 

 7 Days Replacement Guarantee

All products, sold by Kundan can be returned within 7 days from receipt of the item(s). Let us know of any damages or defects within 7 days of the delivery and we will send you a replacement at no extra cost.

You are liable to get a replacement in case: 

  • We have shipped a wrong product.
  • There is a manufacturing defect.
  • Goods are damaged in transit.

 

All you need to do is to inform us within 7days of receiving the parcel by writing in to us at e-commerce@kundanrefinery.com and sending us the image of the concerned product. You will get instructions from us for the return of the product.

 

Conditions for return:

  • All items must have the original security tag and label and must be returned in the same condition as delivered by the Company.

 

  • Any item returned showing signs of wear or tear, altered, resized (by anyone / entity other than the Company) or damaged in any other manner shall not be accepted for return.

 

All requests for return of product have to be placed within 7 days from the date of delivery. No return requests will be processed after 7 days from receipt of item(s).